Handling Returns

We handle returns on a case-by-case basis with the goal of ensuring customer satisfaction. We stand behind our products and services and strive to make our customers happy. Our philosophy is to treat customers fairly and reasonably.

Eligibility and Process

We accept returns of eligible items purchased on www.drvno.com, which must be processed in accordance with the website’s return policy. To process a refund, customers must provide proof of purchase showing the original price.

Returning Items

Do I need to return the item?

We no longer include a return label with orders. However, you can print a prepaid return label or obtain a QR code for use at an eligible USPS location.